As we monitor and learn more about the spread of Coronavirus in our city and across Australia, we want to be transparent about what we are doing to protect our customers and employees.
As a dealership, we have been working behind the scenes to make it easier for our customers to interact with us online. Our Customer Relations team is ready and waiting to answer all of your questions as well as send you product videos, all from the comfort of your home.
Not only have we embraced online for our customers, but we have also made big changes in the way we communicate internally between staff and departments. We have enhanced our technology and moved our processes online to minimise face-to-face contact.
We have also enforced strict hygiene procedures across every aspect of the sales and service journey.
Although we have always practiced cleanliness, all of our staff have been provided additional hand sanitiser and antibacterial wipes to ensure their workspaces and offices are cleaned throughout the day and between each customer visit.
Customers have the option to test drive a car alone, with no staff member present.
We are implementing virtual test drives and product presentations to enable our customers to learn more about the vehicle they are interested in without having to visit the dealership in person.
We are fully stocked, with all cars in the yard displaying driveaway pricing and specifications. Feel free to pop in after-hours if you're more comfortable.
We have extended our Online Enquiry team's hours from early morning to late evening, seven days a week (including Public Holidays) to answer any questions about sales, finance, parts, and service.
We are introducing steering wheel and gear shifter wrapping.
Vehicle keys are being placed in plastic zip-lock bags.
Our courtesy bus will cease operation due to social distancing regulations.
Our waiting areas are cleaned frequently and we have removed refreshments.
Our staff is wiping down reception benches including EFTPOS machines between each customer visit.
We can also take payments over the phone.
During these uncertain times, it's important to stand together and support each other. We are a 100% locally owned family business that has been supporting this industry for over 10 years around Hervey Bay and Maryborough.
We will stand with our communities through the tough times and ask for the same support in return.
Register your interest at Fraser Coast Volkswagen for the Volkswagen Caravelle 6.1.
The streetsmart people mover
The Caravelle is always there, and always prepared for every moment. From modular seating to Blindspot Monitoring, the Caravelle is the ultimate people mover with all the flexibility to fulfill commercial and personal trips alike. So that whether you’re transporting cargo or the entire family, you can rest assured with ample luggage space, driver assistance systems and safety features.
The Caravelle is versatile at heart. Whether you’re picking up one more passenger than planned or navigating the city streets, the Caravelle is equipped with everything you need to keep life moving.
Space for one more
The number of people in your car can vary day-by-day. Luckily transporting the whole family is the Caravelle's forte. The Caravelle has modular seating allowing you to host up to 9 people and their luggage. How? All seats in the passenger compartment can be conveniently folded, repositioned and removed thanks to a few thoughtful design touches.
Be the first at the front door
When there are lots of people in the backseat, getting in and out can take time. That’s where standard power latching sliding doors and tailgate come in. Making it easier to jump in and out with technology that electrically draws the door into the vehicle latch without the arm strain.
Power through planning
Life can take you anywhere. So for those moments that you need a little more power, the Caravelle’s fuel efficient engine with DSG can output up to 110kWs or 340Nm of torque. Feel confident that you will be able to handle any situation.
We understand that safety is on the forefront of your mind, given the number of passengers that the Caravelle can accommodate. As a result, we’ve built many clever safety features into our people mover.
There when it matters
When you’re always on the move, you can drive with confidence thanks to the Caravelle’s multiple safety features. With innovations including Front Assist with City Emergency Brakes, Multi-Collision Brakes, Blindspot Monitoring with Rear Traffic Alerts, and Crosswind Assist.3
The best kind of backseat driver
Park Assist, check. Highbeam Light Assist, present. The Caravelle has everything you need for a long journey. Including a bunch of optional features like those mentioned above along with Adaptive Cruise Control, so that you can enjoy your time behind the wheel.3
Look on the bright side
Drive with confidence late at night with the Caravelle’s H7 twin halogen headlights. Granting our people mover it’s signature light design whilst also providing a long distance beam and larger light volume.
The Caravelle is perfect for drivers who spend their days on the road. With a number of functional features built into the vehicle so that you can enjoy the journey and the destination.
Comfort at it’s finest
The Caravelle is designed with the driver’s contentment in mind, at every step. That’s why the Caravelle 6.1 offers ergonomic seating, power-assisted steering, an endlessly adjustable steering wheel and a newly designed dash panel. Moreover, these considerations don’t just stop at the driver, they extend to the passengers as well. The Caravelle offers upholstered passenger seating with impact resistance, along with ample headroom and legroom.
Bringing entertainment to the backseat
This year, we’ve given our infotainment features an update. The Caravelle now includes our redesigned dash panel with a 6.5” colour touchscreen in addition to App-Connect4 and Bluetooth capabilities. So that you can manage business calls, initiate optional onboard navigation and listen to the radio, while maintaining focus on the road.
The perfect temperature can make all the difference on your journey. That’s why the Caravelle has an advanced temperature control system. Characterised by an automatic air conditioning system with an in-built allergen filter and various sensors set to maintain a constant temperature for the driver and their passengers alike. Blustery winter morning? That’s when the Caravelle’s optional auxilary heater kicks in. Our people mover’s auxiliary air heater has up to 3,000 watts of power, to keep you and your passengers warm all day long.